Here at the Village Dental Practice we always aim to provide you with a high level of customer service which we will continuously monitor, review and improve to ensure that it meets your needs to make your visit an enjoyable and rewarding experience.
We will ensure that we always deliver services that are professional, confidential and efficient.
Our services will be easily accessible by you and delivered by friendly and helpful staff.
We will listen and be sensitive to your individual needs.
We will try to answer your call promptly, always greet you politely and identify ourselves to you.
Any advice and information about our services will be clear and easy for you to understand.
In order to continuously improve our services we welcome your views. You can let us have these by telephone, letter, email, or visit our web site.
If you have a complaint that we are unable to resolve, please ask for a copy of our complaints procedure leaflet.
